We want you to be happy with your purchase from Leading Edge Computers ALBANY. Our returns and refunds policy complies with the Australian Consumer Law.
We do not offer refunds for change of mind. However, we may offer an exchange or store credit at our discretion if:
The product is unopened and in resalable condition
You return it within 14 days of purchase with proof of purchase
🔸 Note: Items purchased on clearance or marked as "final sale" are not eligible for refund, exchange, or store credit unless they are faulty or not as described
You are entitled to a refund, repair, or replacement if a product you purchased:
Is faulty
Is not as described
Doesn’t do what we said it would
Please contact us as soon as possible, and provide:
A description of the issue
Proof of purchase (receipt or invoice)
Photos if relevant
If your device was repaired and the issue persists:
Contact us within 30 days of the repair
We’ll assess and resolve the issue promptly
Some products may come with a manufacturer’s warranty. We’ll help facilitate claims if needed.